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Flex

Book your flights or holiday directly with London City Airport and enjoy peace of mind. Should you wish to make amendments, you can do so with ease, via our partner Netflights booking engine. Netflights is an ABTA member and all flights and holidays are ATOL protected. This means you, your tickets and your money are in safe hands. For more information on our flexibility policy, visit londoncityairport.com/Netflights

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Safety

The safety and security of our passengers is our number one priority at London City Airport. That’s why we’ve been awarded ACI’s (Airports Council International) Health Accreditation programme certification. This programme recognises airports across the world for deploying world leading health and safety practices. This provides our passengers and our staff added confidence when travelling through our airport, that we are doing everything possible to ensure their safety. To read more about our award and safety practices visit londoncityairport.com.

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Speed

From curb side to aircraft steps in 20 minutes, London City Airport’s speed is the envy of airports across the globe. We take pride to ensure your journey throughout our airport is as quick and seamless as possible. So you can relax, unwind, and enjoy a stress-free experience. Even with changing protocols and regulations, we have ensured our speed is not compromised, meaning there’s less waiting, hanging around and queuing. And more time for you. For more information on what to expect when flying from London City Airport visit read our FAQ’s below.

I am due to travel soon but think I may have early symptoms of COVID-19. What should I do?

Passengers are reminded not to travel to the Airport should they or anyone in their household be displaying any symptoms. Should you be in doubt, please consult the following information here.

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Is travelling to the airport by private car recommended?

I’m travelling to London City Airport – Do I need to wear a mask inside the terminal?

Should I arrive earlier for my flight because of the new restrictions?

I will be travelling with someone who needs assistance. Is this still available?

I need to amend my car park booking – how do I do this?

What happens if my flight doesn’t go ahead? What should I do?